IT Infrastructure Maintenance Solution for a European Client
About the Client
Our client is a leading software provider specializes in offering customized products to pharmaceutical industry, with its head office in Europe.
What the Client Wanted
The client wanted to set up a software R&D center in Beijing, therefore, needs-satisfied IT infrastructure became necessary. Since the client wanted one-stop service, our IT Infrastructure team, working with the client, carried out a series of solutions to meet its rigorous requirements,which involved:
IT infrastructure solution assessment
Procurement
agent
Infrastructure planning and architecture
IDC-environment server hosting
Desktop support service
Our Solutions
With our deep understanding towards our network topology, we offered the client constructive advice and carried out the IT infrastructure design based on comprehensive analysis of the client’s requirements;
As Dell's major client, we enjoyed maximum price preference when purchasing hardware products, thus helped reduce the client’s procurement cost to a great extent;
We offered IDC level server hosting service to the client to drastically decrease the possibility of service interruption;
We provided the client a complete set of desktop support service, including desktop deployment, hardware and software troubleshooting;
Out of consideration for long-term cooperation relationship, we recommended ODC as our cooperative mode.
