FAQ

Frequently asked questions are provided in this section to answer your queries/doubts about our services. We tried our best to answer all FAQs, but even if after referring this section your doubts are not cleared then. Please feel free to contact us.

FAQs are categorized into following sections:

Our service

• Where do your main customers spread?
• Can you provide the references of your previous customers?
• How can I benefit from working with Shinetechand what are the advantages dealing with your compan?
• What services Shinetech provide?
• What do you need from me to create a proposal?
• How we will be communicating with the development team and on the documentation provided?
• How can I be assured of high quality, reliable software?
• Can I get an overview about the cost of my software system?
• Can we become long-term partners?
• What is the Time Zone Difference?
• I am concerned about the delays introduced both by the difference in time zones and in the delays of other project priorities.
• What do you do to insure IP protection?
• I have concerns about Intellectual Property Ownership. Who owns the final product
• How can I start using Shinetech services?

Our organization

• How many professional engineers employed by your company and how about their education background?
• Does all the staff speak English?
• How do you recruit?
• What training do you provide your engineering staff?

Our experience

• What types of projects have you done, what is your specialization?
• Have you built Windows-based applications yet?
• Do you have any experience on Java?
• What's your extensive experienceon application servers?
• Does your company have experienced engineers in development of telecommunications systems and network systems?
• Can you start a project from any phase?

Project management

• How do you control time spent in the project?
• How do clients control the project progress?
• Do you have process documentation?
• Your development process looks complicated. Is it really necessary?
• Can we send a project manager to your location for close cooperation?
• Do you include project management at your end?
• How do you manage testing?
• What makes a typical software package provided by Shinetech?
• How do you manage the delivery on the contracted work?

About pricing

• How do you charge for your services?
• How do you determine how much a project costs?
• How can I be sure in your productivity and that you don't overcharge me?
• How do I pay?